01
Information we collect
We collect the information needed to provide exam preparation, account access, support, and payment services.
- Account details such as name, email address, authentication identifiers, and profile updates.
- Learning activity such as course access, attempts, answers, bookmarks, analytics, streaks, and progress history.
- Purchase and subscription records such as plan, exam access, transaction status, billing currency, and renewal or expiry dates.
- Support messages and contact form details, including the topic and message you send to our team.
- Technical and security information such as device, browser, IP-derived diagnostics, session metadata, and fraud prevention signals.
02
How we use information
We use personal information to operate the platform, improve the study experience, and protect learner accounts.
- Create and manage your account, profile, authentication session, purchases, and subscriptions.
- Deliver mock exams, question review, bookmarks, analytics, progress tracking, and personalized study features.
- Process payments, confirm access, prevent duplicate or unauthorized use, and maintain billing records.
- Respond to learner support requests, investigate reported question issues, and communicate important service updates.
- Monitor platform reliability, troubleshoot bugs, protect against abuse, and improve product performance.
03
Payments and service providers
We rely on trusted service providers to run parts of the platform. They may process information only as needed to provide their services to us.
- Authentication, database, and storage providers help us manage accounts and learning records.
- Payment providers, including Lemon Squeezy where enabled, process checkout, tax, invoices, subscriptions, and payment status updates.
- Email and support tools help us send account, support, and contact messages.
- Analytics tools, including Google Analytics where enabled, help us understand traffic and improve the service.
04
Cookies and analytics
We use cookies, local storage, and similar technologies for login sessions, cart behavior, security, preferences, diagnostics, and analytics.
- Essential cookies keep you signed in, preserve cart state, and support platform security.
- Analytics cookies may help us understand which pages and features are useful when analytics are enabled.
- You can control some cookies through your browser settings, but blocking essential cookies may prevent parts of the platform from working.
05
Sharing information
We do not sell learner personal information. We share information only when it is needed to provide the service, comply with law, protect rights, or complete a request you make.
- With service providers who support hosting, authentication, payments, analytics, email, security, and customer support.
- When required by applicable law, legal process, fraud prevention, security investigation, or protection of our rights and users.
- With your direction, such as when you contact support or complete a payment checkout through a third-party provider.
06
Data retention and security
We keep information for as long as needed to provide the platform, maintain records, resolve disputes, meet legal obligations, and protect the service.
- Account and learning records may remain while your account is active or while we have a legitimate operational need.
- Billing records may be retained for tax, accounting, compliance, and dispute handling purposes.
- We use technical, administrative, and access-control measures designed to protect information, but no online service can guarantee absolute security.
07
Your choices
You can request help with your information by contacting us. Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing.
- You can update some profile information from your account page.
- You can ask us to review, correct, export, or delete eligible personal information.
- You can unsubscribe from optional marketing emails if we send them, while still receiving important account or service notices.
08
Children's privacy
The platform is intended for learners preparing for professional or academic certification exams. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and take appropriate action.
09
Changes to this policy
We may update this Privacy Policy as our platform, providers, or legal obligations change. When we make material updates, we will revise the date on this page and may provide additional notice where appropriate.